Swim Lessons Program Information and Policies

  • REGISTRATION

    Registration is ongoing so you can register whenever your child is ready to start swimming.  Click on SWIM LESSONS SIGNUP and follow the easy steps.  Think of each swim class as an item that you are purchasing and putting into your shopping cart.  Different days are different items and items must be purchased separately for different children.  Everything can go into the shopping cart and purchased together at the end of the registration process.  

      

    You only have to register once and you are then billed on a monthly recurring basis until you cancel your lessons.

  • PAYMENT

    We only accept credit cards:  Visa, Mastercard, and Discover.  When you register, you will be asked for your credit card information and you will be charged immediately for the remainder of the lessons for that month (see prorated classes below).  After your first month, you will be charged for your classes on the first of the month for that month of classes.  For example, you will be charged on April 1 for your April classes.  It is your responsibility to notify the team if your credit card number changes.  Please click on the β€œContact Us” button on the website and someone will call you to get the new number.  Please do not put your credit card information in the email as email is not a secure form of communication.  If your credit card is declined, you have until the 10th of the month to update your card details.  After the 10th, your child will not be allowed to swim and it will be possible for your spot to be given away.

  • MULTI-SWIMMER & MULTI-CLASS DISCOUNT

    For families that have more than one swimmer on the team, TSM offers the following discounts. The discount in the prior year was credited on a quarterly basis. With the change in billing, the discount will be applied in each of the billing months.

    2nd Swimmer Discount and each additional Swimmer and additional Class Discount = 10% reduction of the monthly payments.

  • PRORATED CLASSES

    We prorate classes only for the first month that you sign up.  For example, October has 5 Mondays.  If you sign up after October 15 (the third Monday) and before October 22 (the fourth Monday), you will be charged for the fourth and fifth remaining Mondays.  We do NOT prorate charges if you decide to cancel your lessons in the middle of the month.  Please see the cancelation policy below.

  • MAKE UP POLICY

    We do not refund for missed classes.  If you miss a class or need to schedule a make up lesson, please click HERE to request your make-up lesson; you will need to be registered to request a make-up lesson.  One-time class switches are considered make ups. All make up days will expire at the end of the month, and make ups do not carry over to other months. 

  • SWITCHING CLASSES

    If you would like to permanently switch class days and/or times, please email Coach Iman at iman@teamsantamonica.org. Please make sure to indicate which day and time you would like to switch to.

  • CANCELLATION POLICY

    You must notify the team by submitting a request HERE if you wish to cancel your lessons. This MUST be done by or before 5 PM on the last day of the current month. Please note that cancelation requests are processed for the following month. (If you request a cancelation during March, your classes will be canceled starting April 1st.) 

    We do not issue refunds for canceling in the middle of the month.

  • LOCATION CHANGE

    Changes will be communicated via email

  • MOVE UPS

    The coaches will assess when your child is ready to be moved up to the next level.  You will be notified via email that your child is ready to be moved up.